Ashley Felker

December 31, 2016

After spending some quality time at this location that is under new ownership and management I am pleased to write a positive review.
The immediate changes at this location have been tremendous and too many to mention, but are absolutely worth the trip in to see for yourself!
The store is bright, freshened, and the staff is friendly and knowledgeable. The store is clean, and a complete remodel is in the works for early 2017. The remodel will include all new kennels and plenty of space for visitors to get to know and spend some time with their possible new family addition (whether it be a bunny, chinchilla, Guinea pig, ferret, kitten, fish, or puppy).
The kennel is versed on how to truly care for puppies and the various other animals. The dogs appear healthy and loved. While many of you on here have questioned this in the past … a new visit and some free puppy kisses will be the visualization and reassurance you need to see all the very apparent changes.
The store has moved to grain-free foods and the selections are unlike those at big retails pet stores. I will not rant here but please educate yourself on dog foods that are not co-packed, made in small batches, grain-free foods, and their benefits for your animals. You will find many of these brands here including FROMM.
The new owner is kind, compassionate, and spends his time with each and every family that he can to make sure the decision to bring a new family member home is one met with ease and little concern. To see someone with a genuine heart caring about each and every one of the animals that goes home is refreshing.
Truly educate yourself on dog breeds and the requirements in which a breeder must have before Petland brings puppies to the store. These include, but are not limited to USDA certification, and no direct breeding violations within the last three years.
I know there is some negative stigma surrounding this location, but do yourself a favor and stop in and see the new changes, talk with the owner, and take home a new baby like I have.